Contact Us

JOIN THE RUSH TODAY!

If you or your organisation would like to join the rotor rush community, would like to contribute or you just need help or advice please email the Rotor Rush team here at info@rotorrush.com.

SUPPORT

Please check the FAQ section below, if you can't find the solution to your problem then please contact us here at support@rotorrush.com


FAQ

INSTALLATION

Q: I am getting an error of missing components?
A: Check the 'Missing Component Guide' section below.

Q: When I install new tracks the install button is still there and I have no tracks?
A: If you have updated your simulator from “FPV Event” to “Rotor Rush” please uninstall your simulator from the START MENU and then re-install it again to ensure downloaded tracks are available in your selection room.

CONTROLLER / TRANSMITTER

Q: My Taranis / Jumper controller was working ok but now Rotor Rush doesn't see it.
A: Recent Microsoft windows updates changed the default driver and stopped some controllers working. You need to change the USB driver for your controller within windows. There's a support document showing you how here: https://www.dronesimulation.co.uk/support/Taranis-USB-Driver-Selection.pdf

Q: Does my game controller work with Rotor Rush?
A: The XBox controller for the PC and many other game pads will work with Rotor Rush.

Q: Does my RC transmitter work with Rotor Rush?
A: Check the list of compatible transmitters in the section below.

MEMBERSHIP

Q: How do I cancel my monthly Rotor Rush membership?
A: You have full control over your membership payments via your PayPal account. To cancel your membership go to the recurring payments section of your PayPal account and cancel the payment to Vmach Media Ltd. Alternatively email us here at support@rotorrush.com using your registered email account and we will cancel it for you.

GENERAL

Q: Can i learn to fly in real life using the Rotor Rush simulator?
A: YES, pilots can learn to fly on the simulator and use the skills they learn on real life drones. Check out Jack’s experience HERE: https://www.youtube.com/watch?v=7VdFIv6Bdds

Q: What spec PC/Mac do i need to run Rotor Rush?
A: See our minimum requirements under the 'Simulator' menu selection.


Missing Components Guide

MISSING MICROSOFT WINDOWS COMPONENTS

Automatic windows updates will usually keep your computer updated with the various Microsoft components needed to run you applications. However, it is possible that your computer is missing some components and here we identify the most common problems and show you where to download the fixes for them from the Microsoft site. (Note: make sure you only download these from the Microsoft site to ensure they are safe.)


MISSING MICROSOFT COMPONENT: API-MS-WIN-CRT-RUNTIME-|1-1-0.DLL

This is due to a missing Microsoft Visual Studio redistribution component. Download and install the Visual C++ Redistributable:
https://www.microsoft.com/en-gb/download/details.aspx?id=48145


MISSING MICROSOFT COMPONENT: X3DAUDIO1_7.DLL OR XAPOFX1_5.DLL

This is due to a missing Microsoft directx component Download and install the Directx update:
https://support.microsoft.com/en-gb/kb/179113


Compatible Transmitters

Below is a list of known compatible transmitters that work with the Rotor Rush simulator.

For PC:
FRSKY TARANIS PLUS -> MINI USB CABLE
FRSKY TARANIS PLUS -> IRANGEX DONGLE + X4R-SB RX
FRSKY TARANIS PLUS -> IRANGEX DONGLE + X8R RX
FRSKY TARANIS X7 -> MICRO USB CABLE
SPEKTRUM DX6I -> TRAINER PORT USB DONGLE
SPEKTRUM DX6I -> IRANGEX DONGLE + ORANGE R615X RX
SPEKTRUM DX6I -> ORANGE USB WIRELESS DONGLE (LINK BELOW)
TURNIGY TGY-I6 -> TRAINER PORT USB DONGLE
TURNIGY TGY-I6S -> MICRO USB CABLE
TURNIGY EVOLUTION -> MICRO USB CABLE
TURNIGY EVOLUTION -> IRANGEX DONGLE + TGY-IA6C RX
XBOX360 -> USB
PS4 -> USB
TBS TANGO -> MICROUSB ( HOLD DOWN SCAN BUTTON TO BYPASS MODULE)
SPEKTRUM DX9/DX8 GEN1/DX4E -> MIC AUDIO JACK FOR SMARTPROPOPLUS TO VJOY DEVICE DRIVER
SPEKTRUM DX7S -> 3.5MM STEREO AUDIO CABLE -> ACER ASPIRE LAPTOP LINE-IN -> VJOY -> SMARTPROPOPLUS
SPEKTRUM DXE -> ORANGERX DONGLE

For Mac:
TARANIS -> MINI USB CABLE
TARANIS -> ORANGERX (FRSKY) DONGLE
SPEKTRUM FAMILY (DXE, DX6I ARE KNOWN TO WORK) -> ORANGERX (DSM2 / DSMX) DONGLE